Account Terms
Account creation, login security aur account closure rules clearly define hain taake aap jaane ke aap kya manage kar rahe ho.
LEGAL REFERENCE
Terms aur Conditions jo Aap ke liye likha gaya
Jab aap relax hotel par account kholte hain, tou aap hamari terms se raazi hote hain. Ye sab kuch cover karta hai — account security se lekar withdrawal...
Account OwnershipPayment VerificationWithdrawal ProcessDispute HandlingData Security
Jurisdiction aur Haqdari ke Baare mein
relax hotel Pakistan mein operate karta hai aur hamari services supported ilaqon mein available hain jahan local qanoon ijazat deta hai. Aapka account aapki joru-zimmedari hai — aap apni login details secure rakhne ke liye zimmedaar hain. Agar aapko 18 saal se kam umar hai tou account mat banaiye. Hamara jurisdiction aur governing law Pakistani qanoon ke tahat hai. Kisi bhi legal
sawal ke liye, aap hamari legal team se rapat kar sakte hain. Hum regular basis par apni terms update karte hain aur notification bhejenge agar major changes ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA AAPKA
Aapke Account aur Data Suraksha ka Pledge
relax hotel aapke financial information aur gameplay data ko encrypt karke rakhta hai. Hum third-party payments (JazzCash, Easypaisa, SadaPay, Raast) ke sath directly work karte hain tou aapka password ya banking details...
SSL Encryption
Aapki saari information aur transactions encrypted channels ke through hote hain. Kisi aur ko access nahi mil sakta.
Payment Isolation
JazzCash, Easypaisa, SadaPay aur Raast direct banking partners hain. Hamara system sirf transaction confirm karta hai, banking details store nahi karta.
Fraud Detection
Unusual account activity ko hamara system automatically flag karta hai aur aapko notify karta hai verification ke liye.
Account Verification
Withdrawals se pehle identity verification hota hai taake account theft aur unauthorized transfers rok sake.
Data Retention
Aapka data sirf account active rehne tak store hota hai. Agar account close karte ho tou data securely delete ho jata hai.
Compliance Audits
Hamari payment aur security practices regular audit ke through check hote hain taake standards maintain rahe.
NAIYAT KI CONSISTENCY
Hamara Approach Policy Mein Consistent Hai
Ye terms aur hamari Privacy Policy aur Payment Terms sab coordinate hote hain. Account creation, withdrawal process, aur data handling sab mein same rules apply hote hain.
Payment Terms
Deposit, withdrawal timing aur currency rules same rahe sab transactions mein tou no confusion rahe.
Privacy Policy
Data collection, usage aur storage rules clear hain aur terms ke sath align hain.
Withdrawal Policy
Withdrawal timing, fees aur verification requirements fixed rahe taake aap plan kar sake.
Dispute Resolution
Agar koi complaint ho tou hamara process same rahe aur fair adjudication ho.
Updates & Changes
Jab terms change ho tou notification aapko advance mein diya jaye aur aap opt-out kar sake.
Regional Compliance
Pakistan aur supported ilaqon mein local rules follow karte hain taake hamara service legal rahe.
Ye Cheezen Aapke Experience Ko Define Karti Hain
Relax hotel mein account security, transparent payments aur fast withdrawals core hain. Aapka account aapka hi hai — koi cheating ya unfair play allowed nahi. Sab...
Single Account Rule
Aap sirf ek account khol sakte ho aur sirf aap hi us account se login kar sakte ho. Multiple accounts aur account sharing prohibited hai.
Withdrawal Verification
Pehle withdrawal se pehle identity verification hota hai. JazzCash, Easypaisa, SadaPay aur Raast account registered name se hi withdrawal ho sakti hai.
Transaction History
Aapka sab deposits, bets, wins aur withdrawals app mein visible hain. Aap anytime apni full history download kar sakte ho.
Dispute Window
Agar transaction mein mistake ho tou 30 din tak dispute kar sakte ho. Hamari team investigation karega aur settlement karo.
Fair Play Commitment
Hamari games third-party audited hain aur random-number generation certified hai. Manipulation allowed nahi hai.
Account Closure
Aap anytime apna account close kar sakte ho. Pending balance automatically aapke registered payment method par transfer ho jayega.
Aksar Puchhe Jaane Wale Sawal
Aapko new account details verify karwane hain pehle withdrawal request se. Hamari team identity check karega aur phir new account se payout process hoga. Ye 2-3 working days lag sakta hai.
Account closure ke baad pending balance automatically aapke last registered payment account par bhej diya jayega. Ye 5-7 working days mein clear ho jayega. Aap [email protected] par email kar sakte ho agar paise nahi mile.
Haan, aap same time slots mein live casino tables aur sportsbook betting both kar sakte ho. App interface switch karti hai. Single account par sab activity linked hai aur balance real-time update hota hai.
Haan, kisi bhi supported payment method se deposit kar sakte ho aur kisi bhi par withdraw kar sakte ho. Withdrawal sirf registered name par hi hota hai. Aapko ID verification once karwana padega pehle.
Suspension happen karta hai agar terms violation ho ya fraud suspicion ho. Ye temporary ya permanent ho sakta hai. Aapko email hota hai reason explain karte hue. Appeal ke liye 30 din ka window hai.
Haan, app settings mein jakar password, PIN aur security questions change kar sakte ho. Ye changes immediately apply ho jate hain. Older sessions logged out ho jayenge security ke liye.
Immediately apna password change karo aur live chat ya email par support ko inform karo. Hamari team suspicious activity check karega. Agar unauthorized withdrawal ho tou we'll investigate aur refund kar sakte hain.